Data We Gather: As you engage with us through the Services, we may gather Personal Information pertaining to you and your patients, and other information, as described further:
Potential Clients: We collect names, email addresses, and other professional contact details of individuals who might be potential Clients or business collaborators (“Prospects”).
While visiting or navigating the Site, or utilizing the App, we gather details about the device and browser you employ, your network connection, your IP address, and information regarding the cookies on your device. This data is recorded to assist in troubleshooting technical issues, for analytics, and for quality assurance.
Anonymous Data : While you’re interacting with Physician Assist through our Services, we might obtain and store certain non-personal information. This information is collected using various technologies and currently doesn’t allow us to identify you specifically. Physician Assist may keep this information or include it in databases managed by our affiliates, agents, or service providers. We may utilize this information, combined with other details, to monitor aspects such as the total number of visitors to our website, downloads of our app, page visits on our site, and our visitors’ Internet service providers’ domain names. Please understand that Personal Data isn’t involved in this process.
Utilizing Cookies: In order to provide a better user experience, we may employ “cookies,” which are small pieces of data sent to your browser by our Services. Cookies enhance our Services’ functionality and assist us in understanding user behavior more effectively. In every instance of using cookies, we will avoid collecting Personal Data without your approval. For assistance with managing cookies, consult your browser’s “help” section. Keeping cookies enabled is recommended for enjoying certain Service features.
Log Files Management: Similar to other online and mobile services, we may automatically collect specific information about our Services’ use and save it in log files. This may include mobile device identifiers, browser type, IP address, and other related data. This anonymous data helps us understand trends, oversee our Services, track user activities, and gather demographic information about our user community.
We also maintain log files that identify users who access patient data, tracking any changes they make. This helps us meet legal requirements and maintain records of such changes, improving our Services as well. Certain automatically collected data may be linked to Personal Data for troubleshooting purposes.
We might engage third-party tracking services using various techniques, including cookies, to monitor non-Personal Data about our visitors. These services provide us with usage reports and geographical data to enhance and troubleshoot our Services.
Consolidated Personal Data: To gain better insights into our users and improve our offerings, Physician Assist may conduct research on customer demographics, interests, and behavior. This aggregate information is analyzed collectively, and we may share it with our partners. It does not identify you individually.
Physician Assist and our related entities might also use your Personal Data and other non-identifiable information to enhance the Services’ content and functionality and better comprehend our users. Specifically, Personal Data may be used to:
- Confirm access to your Account and deliver our Services;
- Offer, operate, maintain, and refine our Services;
- Share technical notices, updates, and security alerts;
- Fulfill your requests for services, transactions, and provide necessary information, including invoices;
- Address your comments, queries, and provide support;
- Communicate with you about our services, surveys, promotions, and events;
- Prevent fraudulent activities and unauthorized access;
- Tailor our Services to your preferences and interests;
- Analyze trends and activities related to our Services for marketing or advertising;
- Any other purposes for which we will inform you or seek your consent.
We may also contact you to inform you about services that may be of interest. If we do, you will have the option to opt out of future communications. If you no longer wish to receive marketing communications or want to be removed from our mailing lists, please get in touch with us as instructed below.
Currently, Physician Assist does not respond to Do-Not-Track signals.
Our Handling of Your Personal and Health Information
Physician Assist is committed to protecting your information. We view this information as a critical part of our relationship with you. However, there may be specific circumstances where we may disclose your Personal Data to third parties:
Medical Data Management
As a healthcare support provider, we collect and analyze data related to our medical practice clients on their behalf. In this capacity, Physician Assist processes data as directed by the Customer, following our service agreement and in accordance with our Business Associate Agreement with the Customer.
Compliance with Healthcare Regulations
Some of the information received by Physician Assist may be governed by laws such as the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health Act of 2009 (HITECH). In these cases, we act as a “Business Associate,” implementing measures to safeguard the confidentiality, integrity, and availability of the Protected Health Information, in accordance with applicable regulations.
Collaboration with Service Providers and Partners
We may occasionally engage third parties to perform tasks for us, and we may share Personal Data with them to enable specific services. Such third parties are restricted from using the Personal Data beyond what is necessary to perform the tasks.
During corporate events such as mergers or acquisitions, Personal Data may be transferred as part of the business assets.
Sharing within Related Entities
Engaging Agents, Consultants, and Third Parties
We may work with other entities to perform specific business functions, sharing only the information necessary for them to perform their specific role.
Physician Assist may disclose your Personal Data if legally required or if necessary to protect our rights or property, ensure user safety, or protect against legal liability.
You may visit our Site without providing Personal Data, but some services may be inaccessible. To opt-out of communications or revoke any consents, contact us at firstname.lastname@example.org.
Retention of Data
We will retain Personal Data as needed or as required by law, possibly beyond our relationship with you. We may retain certain data to prevent fraud or for legitimate business purposes.
This policy does not apply to information collected elsewhere or Unsolicited Information provided to us. Such information is considered non-confidential.
Physician Assist does not knowingly collect information from children under 13. Parents are encouraged to monitor their children’s internet usage.
Links to Other Sites
This policy applies only to our Services. We are not responsible for the practices of Third Party Sites.
We take reasonable precautions to protect Personal Data but cannot guarantee complete security, especially in email communications.
Access and Contact